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Help Centre
  • Contact Customer Support
Webinars
  • How To Use
    • Walkthroughs & Demos
    • Using CPD
    • Watch Lists
    • Using Admin
  • School Management
    • Managing Users
    • Watch Lists
    • Managing CPD
    • Reports & Usage
    • School Group/Trust Managers
    • National Online Safety- Parents
    • Information & Help
  • Technical Issues / Errors
    • Account/Login Issues
    • Technical Issues with Courses/Webinars
    • Error Messages
    • Email Issues
  • Records, Certificates & Awards
    • Awards
    • Certificates
  • Orders
    • Membership Orders
    • Single Product Orders
    • Cancelling Orders
  • Accounts and Finance
    • Finding Information
    • Invoice Errors
    • Placing Purchases
  • Courses
    • Course Information
    • Finding Courses
    • How to Use Courses
  • Webinars
    • Attending Webinars
    • Supporting Documents
    • Webinar Queries
  • Resources
    • Lesson Plans
    • Wake Up Wednesday Guides
      Back to home
      1. Help Centre
      2. Webinars
      • How To Use
        • Walkthroughs & Demos
        • Using CPD
        • Watch Lists
        • Using Admin
      • School Management
        • Managing Users
        • Watch Lists
        • Managing CPD
        • Reports & Usage
        • School Group/Trust Managers
        • National Online Safety- Parents
        • Information & Help
      • Technical Issues / Errors
        • Account/Login Issues
        • Technical Issues with Courses/Webinars
        • Error Messages
        • Email Issues
      • Records, Certificates & Awards
        • Awards
        • Certificates
      • Orders
        • Membership Orders
        • Single Product Orders
        • Cancelling Orders
      • Accounts and Finance
        • Finding Information
        • Invoice Errors
        • Placing Purchases
      • Courses
        • Course Information
        • Finding Courses
        • How to Use Courses
      • Webinars
        • Attending Webinars
        • Supporting Documents
        • Webinar Queries
      • Resources
        • Lesson Plans
        • Wake Up Wednesday Guides

      Webinars

      Information & How To Use Guides for Webinars.

      Attending Webinars

      • What time is the webinar on?
      • What should I do if I can't make any of the scheduled webinar dates?
      • Will I receive a recording of the webinar, and how do I access this?
      • How do I know when my webinar is due to start?
      • I was unable to attend the webinar at the time I booked for.
      • Is the webinar live or pre-recorded?
      See more

      Supporting Documents

      • Where can I access the resources mentioned in the webinar?
      • Can I download the 'slides' from a webinar?

      Webinar Queries

      • How long can I access my webinar for?
      • Can I download your courses and webinars?
      • Where can I find your webinar programmes?
      • How do I ask the expert/webinar presenter a question?
      • How do I save my progress on a Webinar?
      See more
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      National Education Group is the parent company of National Online Safety and The National College
      • Contact Customer Support