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Back to home
Help Centre
Webinars
How To Use
Walkthroughs & Demos
Using CPD
Watch Lists
Using Admin
School Management
Managing Users
Watch Lists
Managing CPD
Reports & Usage
School Group/Trust Managers
National Online Safety- Parents
Information & Help
Technical Issues / Errors
Account/Login Issues
Technical Issues with Courses/Webinars
Error Messages
Email Issues
Records, Certificates & Awards
Awards
Certificates
Orders
Membership Orders
Single Product Orders
Cancelling Orders
Accounts and Finance
Finding Information
Invoice Errors
Placing Purchases
Courses
Course Information
Finding Courses
How to Use Courses
Webinars
Attending Webinars
Supporting Documents
Webinar Queries
Resources
Lesson Plans
Wake Up Wednesday Guides
Webinars
Information & How To Use Guides for Webinars.
Attending Webinars
What time is the webinar on?
What should I do if I can't make any of the scheduled webinar dates?
Will I receive a recording of the webinar, and how do I access this?
How do I know when my webinar is due to start?
I was unable to attend the webinar at the time I booked for.
Is the webinar live or pre-recorded?
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Supporting Documents
Where can I access the resources mentioned in the webinar?
Can I download the 'slides' from a webinar?
Webinar Queries
How long can I access my webinar for?
Can I download your courses and webinars?
Where can I find your webinar programmes?
How do I ask the expert/webinar presenter a question?
How do I save my progress on a Webinar?
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